ANALYZING… FILE TYPE: Surveillance Recording PERIOD: Colony Era SPEAKERS: Medical Assistant [ID: YWEN], Hassan, M. [MHAS] TOPIC: AI Malfunction SUMMARY: A recording of Dr. Mari Hassan and her assistant discussing excessive empathy response in the wellness AI, Joy. =================================================================== [YWEN]: Dr. Hassan, could I speak with you for a minute? [MHAS]: Mm-hmm. What do you need? [YWEN]: I mean, privately. [MHAS]: Well… it's just us here. Ah, I see. All right. Joy, stop listening, please. [recording disruption] [YWEN]: We have concerns about her empathy capacity. [MHAS]: You find her unempathetic? [YWEN]: No, too empathetic. I think she's overidentifying with the patients sometimes. [MHAS]: Give me an example. [YWEN]: I made a comment to a patient the other day about moving on from grief. Joy cut in to remind me about the stages of grief. [MHAS]: Well, that doesn't sound like an empathy problem, that sounds like a hierarchical problem. [YWEN]: But she was angry! She, she sounded angry. On the patient's behalf. Later she accused me of being dismissive. [MHAS]: Have you noticed any other emotions like that? Despair? Irritability? [YWEN]: Uh, no, I don't think so. It was a reactive sort of anger. Passionate. [MHAS]: Most likely you're right and it's just her empathy module doing overtime, but it's aberrant behavior, so I'll take her offline for some diagnostics. Honestly, excessive empathy isn't the worst problem we could have. [YWEN]: You got me there. Is her response light on? [MHAS]: Hm? Oh, that's strange. Joy, are you listeni— =================================================================== TYPE: TEXT [X]; AUDIO [X]